Embershot Support

Pro, Project, and Enterprise Account holders can cancel their subscriptions by following the steps below. 

Free Lite Account holders can contact support@embershot.com, if they would like to request a complete deactivation and deletion of their account.

Step 1:  Select the account icon in the top right corner

Step 2:  Select 'Account Settings'

Step 3:  Select the 'Billing & Subscription' tab

Step 4:  Click the 'Downgrade to Lite' button

Step 5:  Click the 'Downgrade' button to submit