FAQ
If you are getting an error message that says your MFA code is incorrect like the one above, you will need to troubleshoot the Authentication ...
Mon, 20 Feb, 2023 at 11:53 AM
Embershot detects the timezone on your computer or mobile device. For example, if you set the file to expire at 11:00 AM and your computer or mobile i s dis...
Fri, 14 Jan, 2022 at 12:53 AM
Embershot detects the time zone on your computer or mobile device. If a file is set to expire at 11:00AM and your device is displaying EST, the file will ex...
Wed, 9 Feb, 2022 at 2:34 AM
You should be able to adjust the spam settings in your email account. Log in to your email account and navigate to your spam folder. Once you are there, mar...
Wed, 9 Feb, 2022 at 2:36 AM
Embershot Account Types: Lite - This is our free account type. Users can upload and share files with limited security permissions to their personal accoun...
Tue, 31 May, 2022 at 11:43 PM
The receiver will be sent an email notifying them that they have received a new file in Embershot, with a link to view the file and details regarding when t...
Wed, 9 Feb, 2022 at 6:24 PM
If you have forgotten your password, or were never prompted to create one during your first time using Embershot, there is an option to recover/create one u...
Tue, 10 Sep, 2024 at 3:51 PM
Advanced File Tracking is a feature that Enterprise users can use to gain more insight into how their users are engaging with their content. Pro users ...
Wed, 14 Feb, 2024 at 2:49 AM
The Average Progress indicates the average percentage of how far your viewers got when viewing your file. For video and audio files it is a simple average ...
Thu, 9 Jun, 2022 at 7:22 PM
To provide viewers with exclusive content To ensure content providers can contact their fans directly To keep viewers informed of the latest material fro...
Sun, 23 Jan, 2022 at 11:21 PM